New Online Payment Information: PatientPay

PatientPay LogoEvergreen Speech and Hearing Clinic has teamed up with PatientPay to provide you with online statements and bill payment so you can easily manage your medical expenses. Now you can access all your bills and payments online, no paperwork required!

PatientPay is an innovative, web-based service offered by our practice to ease the burden of paying your outstanding balance.

Benefits of using PatientPay:

  • It is absolutely free
  • You receive paperless statements
  • You can pay bills with one easy click
  • It maintains records for you to keep track of your payments
  • It helps you see exactly what you are being charged, your insurance benefits and any outstanding payments

How does it work?

  • Once you provide our clinic with your preferred email address (that’s all it takes!), you will begin receiving reminders that a bill is due. By simply clicking the link in the email you will get access to PatientPay’s secure site
  • You’ll need to register for the service which will only require your name, email and date of birth
  • Once you are registered, your statements will come directly to your email inbox.
  • You’ll be able to see all the charges from the practice and always have access to your statements as well.


Please feel free to ask any questions regarding PatientPay services and learn how to sign up in any of our offices or by watching PatientPay’s introduction video.


Hopelink’s School Supply Drive – Donate at ESHC!

From now until early August, ESHC is participating in Hopelink’s Kids Need School Supplies annual campaign. The purpose of the supply drive is to provide assistance to children who need essential school supplies. With your help, we can fill as many backpacks as possible! To participate, bring an item on the list below to any of our clinics, or call for more information!

Bellevue: 425-454-1883     Redmond: 425-882-4347     Kirkland: 425-899-5050

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ESHC Around the World

  for article 4ESHC’s Speech Program Director, Maryam Sadrzadeh, and a team of speech language pathology students from the University of Washington recently took a trip to Guatemala where they volunteered their time and expertise helping patients with varying degrees of communication and swallowing disorders. The group evaluated patients requiring various levels of therapy, from those with autism and Down syndrome to mild articulation disorders.


The experience was a boost of confidence for the SLPs, as they conducted their evaluations without any assistive tools, using raw knowledge alone in an area where the need for therapy was for article 3great. For example, the team had to jump into action when they learned that fifty children with autism from a specialized school were being sent their way for assessment.  


Maryam’s time in Guatemala taught her a lot, but one important point really hit home: When it came to best improving function, the key to successful treatment was the therapist’s ability to build a collaborative relationship with families and other co-treating medical professionals.  There was a good deal of time spent teaching families how to continue supporting the patient’s communication needs at home.


for article 2The experience was enlightening and motivating for Maryam, and we’re excited to see her bring that renewed perspective back to the patients and staff at ESHC!

Interview With A Super Bowl Champion On Overcoming Obstacles and Tackling Global Hearing Loss

NPIN2627-00-EE-ST - Coleman Newspaper Insert 4pg_Resized_HR_Page_1Derrick Coleman’s journey through life, and ultimately the same one that led him to the NFL, becoming a Super Bowl champion, and now an inspirational figure on a global stage, is truly the apotheosis of the possibilities that can manifest when facing adversity with relentless perseverance. A fascinating story that most became familiar with last January in the weeks leading up to the Seattle Seahawks’ quest for a Super Bowl, Derrick and his family found out that he was deaf at the young age of three. Twenty years and a lifetime worth of determination later, Derrick has found himself as an integral symbol of hope to millions of people across the world.

CLICK HERE to read this inspiring article in its entirety at Next Impulse Sports.

SLP Maryam heads to Guatemala!

ESHC Speech-Language Pathologist, Maryam, has joined with a group of University of Washington graduate students traveling to Guatemala with Hearts In Motion, a non-profit organization that provides care and medical treatment for children, families, and communities through its programs and sponsorships in the U.S., and Central and South America.

The group is providing speech-related services to communities in Guatemala, and is sharing their story along the way! CLICK HERE to follow Maryam and the students’ experiences while in Guatemala.




E-Games: A Cause for Concern with Children?

iStock_000035005534SmallElectronic games (e-games) are widely used by children as part of their daily life. Up to 50% of all children use e-games in their bedroom, and children are estimated to accumulate more than 10 hours of exposure to electronic media daily. With the emergent electronic use, parents and health professionals have also raised concerns regarding children’s screen time.

Previous studies have pointed to children becoming more sedentary and falling behind in academics due to high e-game usage. Researchers have also found correlations between children’s gaming time to increased BMI and sleep deprivation. However, it’s not all bad news regarding e-game usage.


A recent study, published in Ergonomics, explored the more positive impacts of e-games, particularly active (or exergames) e-games, on child development. Active e-games that combine movement and learning were shown to enhance motor skills and positively influence academic learning, self-esteem, and social skills. Implemented and used correctly, active e-games can be a tool for health, physical education, and of course, entertainment.

ead the full article here:

Month of May Book Drive

Book Drive GraphicTo raise literacy awareness during Better Hearing & Speech Month, we will be accepting gently used book donations throughout the month of May. Books can be brought to any of our three offices, and will be donated at the end of the month to local literacy awareness groups. Join with us this May to give the gift of reading to a child in your community!

Breaking the Stigma of Stuttering

Katherine Preston is the author of Out With It: How Stuttering Helped Me Find My Voice, a memoir that chronicles the journey she went on to come to terms with her voice. She is also a public speaker, talking about the necessity of vulnerability and diversity in the workplace.

I spent years of my childhood believing in a singular fallacy: fluency = success. In my early adulthood the equation expanded to include stuttering = failure (along with unemployment, loneliness and other equally cheery thoughts).

As a kid growing up with a stutter in the early ’80s there weren’t many people around to debunk those beliefs. Porky Pig was hardly a leader of men and the odd stutterers that I came across in films were either violent criminals, nervous psychopaths or suicidal inpatients. The future didn’t look too rosy.

So I hid my stutter, as best I could. I tried everything to get rid of it. I battled against all the ways I believed it trapped me. And finally I set off to face it, to immerse myself in it. To write a book about it.

I interviewed hundreds of stutterers who taught me that what we did, and what we said, was far more important than the extra seconds it took us to get those words out. The myths that I had long built up around my speech were debunked one by one. After a year of research, I decided that it was time to start changing the conversation.

As I prepared to publish my book, I noticed that I wasn’t alone, a ground swell seemed to be rising up alongside me. Men like Jack Welch and Joe Biden and Byron Pitts were standing up and speaking about their stutters. About the struggle and the survival, about the way their speech shaped their success. Hollywood, once the perpetuator of tired stuttering misconceptions, was changing too. Films like The King’s Speech and Rocket Science were giving viewers thoughtful, nuanced insight into lives lived through a different sort of voice.

Public opinion was evolving, growing more understanding, more empathetic.

And yet, despite all the growing social and professional acceptance, I saw that stutterers still remained misunderstood. Again and again in my research I met men and women who felt their stutters created a glass ceiling on their professional lives and I heard stories of overqualified candidates failing through endless job interviews. Recently, a study from England reported that employers may be reluctant to hire people who stutter because they are concerned about negative reactions from customers or other workers.

The truth is, the perception of stuttering may be shifting but certain tired and false assumptions are lingering on.

So, it is time to debunk five big myths that still cling to the condition:

Myth 1: Stutterers are not good communicators Our words may take a little longer than most, but that does not negate their impact or their worth. Rather, our stutters can prove to be an unexpected advantage. In his book Give and Take, Adam Grant introduces us to Dave Walton, a phenomenally successful trial lawyer. In his chapter on the power of powerless communication, Adam explains that, “When Dave stammered and tripped over a couple of arguments, something strange happened. The jurors liked him.” When I was writing Out With It, I discovered this same phenomenon — again and again I saw how people were drawn to stutterers, how likeable they seemed to be. At first I balked at the discovery, worrying that the attraction was perhaps born of pity. However, the more people I spoke to, the more I realized the opposite was true — people were drawn to the stutterer’s courage and lack of artifice. In a world full of noise and nonsense, the effort that stutterers put into speaking made them somehow trustworthy and genuine. That is not to say that it is easy, or without its pitfalls (the phone is far from my preferred means of communication), but the inherent vulnerability of stuttering creates conversations that quickly move beyond the superficial and tap into something more profound.

Myth 2: Stuttering is born of laziness Over my life, strangers have most often responded to my speech with three phrases, “slow down,” “calm down,” or “take a deep breath.” I think it is their way of helping, but it implies that stuttering is easily controlled, that it is caused by nothing more than my own petty foolishness. I have often wondered if the same people might ask a blind person to “focus in” or recommend that a deaf person “listen a little harder.” I would hope not. But, stuttering is not always seen as a “valid” condition, whatever that may mean. All too often it is still judged as a personal weakness, a character flaw rather than a physical condition.

Myth 3: Stutterers are not good leaders Jack Welch was the youngest CEO General Electric ever had. He grew the company from a respectable $14 billion to the world’s most valuable company, at an unimaginable $410 billion. Born to a working class family in 1935, by the 1990s Fortune 500 had named him the CEO of the century. Surprisingly, perhaps, he stuttered through each of those legendary years. He used his speech to improve, to bolster his own resilience, to inspire others not to falter in the face of failure. His story neatly disproves the theory that stuttering is a liability for leadership, or any sort of an indicator of mental weakness. Rather, stutterers can have more grit than the average employee, they have an inbuilt fighting insight that can drive them to succeed, to prove something to the world. They invite a rare sort of honesty and patience in those around them.

Myth 4: Stutterers are perpetually anxious In most adults, the delivery of their speech betrays who they are or what they are feeling. It follows that stuttering looks like something people have seen before, something they recognize in their own stumbled speech. So the connection between stuttering and anxiety is naturally made. And yet stuttering is not caused by anxiety. As enigmatic as the causes of stuttering remain, research shows that it is tied up with the plastic chemistry of our brains and the complexities of our genetic code. So it is useful to retrain our reactions, to see stuttering as a distracting mask, to see the person and listen to their words. We need to train ourselves to suspend the assumption that our speech is always indicative of our mind’s inner landscape.

Myth 5: It is easier to hire someone “normal” As Seth Godin writes in We Are All Weird, “Those brave enough to seek the weird will thrive.” It is easy to hire for the same qualities over and over. To hire the people who are safe (who come as close to normal as humanly possible), the ones that will tow the company line, who will do what is required, who won’t make any waves. However, the most successful companies are the ones who evolve and change. Rather than striving for homogeneity, they are the ones who hire for difference. The ones who choose to reach out and connect with a myriad of diverse groups. In this environment, diversity is more than just a buzzword, it is the driver of innovation. They are the companies that hire and promote the outliers of the world, the ones with all the passion. “I like doing stories about the human condition, about struggle,” explains Byron Pitts, a stutterer who is also an ABC News anchor and chief national correspondent. “I know what it means to struggle, what it means to be voiceless, for someone to say you don’t matter. I like doing stories about the underdogs. I believe it’s my job as a journalist to give a voice to the voiceless.”

Not all stutterers are as passionate at Byron Pitts, or as driven as Jack Welch. We are not some unified whole. Like everyone, we can be our own worst critics and our worst enemies. The truth is that we are as varied as the rest of humanity. And it is this scale that we should be judged on: our personality, our intellect, our compassion and our capability rather than the voice we happened to be born into.

Original Article:

Watch ‘Operation Change’ on the Oprah Network

We’re so excited to learn that hearing pioneer, Starkey Hearing Technology, will be regularly featured in a documentary on the Oprah Winfrey Network, OWN, beginning this summer! Operation Change Starts will run as a ten part series, beginning on June 23rd, 2014 at 9 p.m. (CDT).

Starkey Hearing Technology has a long history of amazing philanthropic work with the hearing disabled around the globe. During Operation Change, Starkey’s owner, Bill Austin, his foundation’s co-founder, Tani Austin, along with Starkey Hearing Technologies’ Steven Sawalich, team up with local organizations to create sustainable projects that seriously impact each community.  Operation Change will focus on some of the world’s most challenging issues and spotlight those organizations that are trying to help bring about change. The series will feature other noteworthy philanthropists, as well, including former President Bill Clinton, Sir Richard Branson, Sir Elton John and more.

We encourage you to show your dedication to better hearing across the world by taking part in the Operation Change movement. Watch the program and share it with your friends and family. For more information on Operation Change and to view a series trailer, go to, and find them on Facebook and Twitter. Follow, Like and Share!

iPads Working Wonders for Kids with Autism

Kids are always stealing their parents’ iPads to play Angry Birds and watch videos. But as it turns out, there’s more benefit to this practice than just a boost in hand-eye coordination–especially when it comes to autistic children.

According to new research by Vanderbilt Peabody College’s Ann Kaiser and funded by Autism Speaks, children with autism can actually develop their speech skills later than previously believed, and iPads are proving to be a valuable tool in this regard. The study shows that children between the ages of 5 and 8 who use iPads as part of their speech treatment are developing far more spoken words, and even short sentences, with the help of iPads when compared to other types of interventions.iStock_000000401810Medium

Augmentative and alternative communication devices have been used for many years in the treatment of speech disorders, but thanks to a device like the iPad, there are now apps that do the same, offering a more affordable and accessible option for parents and therapists of children with Autism.

Researches used to think that, if children with autism had not begun to speak by age 5 or 6, they would be impeded for life. But Kaiser’s study results show that the iPad might very well change that idea. But just how effective is the iPad? In an effort to learn this better, Kaiser has begun a new five-year-long research project backed by The National Institutes of Health’s Autism Centers of Excellence with colleagues at UCLA, University of Rochester, and Cornell Weill Medical School. It uses two contrasting interventions (direct-teaching and naturalistic-teaching) to evaluate the effectiveness of the iPad in assisting children with Autism with speech development. Results from the Autism Speaks study will be available in Spring 2014, while the NIH study will continue through Spring of 2017.

More information can be found here: