Yesterday Evergreen Speech & Hearing Clinic hosted a two-part workshop for members of the Washington Audiology Alliance (WAA). The day brought 46 audiologists and office staff from around the state to Evergreen Medical Center in Kirkland, WA. Renowned speaker Mary Leisses spoke to the group on customer service and patient care. “The day re-confirmed our commitment to customer service,” says clinic director Ruth Norwood, “and allowed us to share ideas with other audiologists from around the state.” The entire staff at ESHC was excited to see a strong commitment to patient care that was shared amongst all the practices at the workshop.